What is spintax? It is a line of an email written with several versions in one place, such as {Hi|Hello}, so the sending tool picks one version for each contact and the campaign stops reading word for word the same. Every contact still gets one finished email. The name is short for spin syntax, borrowed from article spinning, where it marks which words software should vary.
The explainer above takes a sentence apart and writes out every email a contact could get.
Spintax and merge tags
A merge tag often sits in the same sentence, and it is a different thing. Spintax picks one of the versions you wrote. A merge tag inserts a value about the contact, such as their first name, and prints a fallback when that value is empty.
{Saw|Noticed} that {{company}} is hiring. {Worth a quick chat|Open to a short call} this week?
Each contact gets one opener and one question, with their own company name in between.
Why the brackets matter
Every sending tool spells spintax its own way. Some use single braces, some double, and others a keyword or an end tag. The pipe between versions is the closest thing to a constant, which is why a version with a pipe in it breaks most of them. Merge tags travel worse still, since field names and fallbacks change from tool to tool.
So text written for one tool can reach a contact as raw braces from another. Convert it before you move a sequence, and read what a contact with an empty field would get.
What to do next
Rotate the sentences that say nothing about the reader: the greeting, the sign-off, the ask. The sentence about them deserves to be written for them.
We think spintax is oversold. It makes emails differ without making them more relevant, so time spent finding the people worth writing to usually pays more. To build a rotation or convert one for your sending tool, use the spintax generator.
