550 5.7.703: the bounce your own Microsoft block list sends

Paste a 550 5.7.703 bounce to see why nobody got the email, who in your company can lift the block, and what to resend now.

Try:

Runs in your browser. Nothing is sent or stored.

550 5.7.703: Blocked by your Tenant Allow/Block ListSomeone in your organisation sent to an address or domain your organisation blocks in its Tenant Allow/Block List. The whole message is blocked for every recipient.Microsoft 365 ยท Hard bounce ยท No automatic retry
Browse all 213 codes

1 of 213 codes

  • 550 5.7.703Blocked by your Tenant Allow/Block ListMicrosoft 365
    What it means
    Someone in your organisation sent to an address or domain your organisation blocks in its Tenant Allow/Block List. The whole message is blocked for every recipient.
    Why it happens
    A block entry in your own tenant matches one recipient.
    The fix
    Only an email admin in your organisation can change the Tenant Allow/Block List. Or send again without the blocked recipient.
    Bounce
    Hard bounce. No automatic retry

    Source: learn.microsoft.com (opens in a new tab), learn.microsoft.com (opens in a new tab). Checked Nov 9, 2026.

Photo of Utku Zihnioglu

By

ยท CEO & co-founder

Updated Nov 11, 2026

Shorter page: the tool first, the answer in a few lines.

550 5.7.703 means your own Microsoft 365 organization stopped the message on the way out, because a recipient's address or domain matches a block entry in its Tenant Allow/Block List. Resend without the blocked recipient, and ask your email admin about the entry if it should not be there. No server outside your company ever saw the message.

How to read the result

Microsoft's text reads close to "messages to ... are blocked by your organization using Tenant Allow Block List", with the blocked addresses in the gap. Those are the recipients your organization blocks.

One match stops the whole message. Everyone else on the To or Cc line, inside or outside the company, missed it only because they shared it with a blocked address. A domain entry blocks every address at that domain, so a colleague's message to someone else there bounces the same way.

Microsoft's guide to Tenant Allow/Block List entries explains why: an entry added to keep a sender's mail out also stops users in the organization from sending to it.

What to do next

  1. Resend to everyone else. Send the message again without the blocked recipients, so the rest get it today.

  2. Ask why the block is there. Forward the bounce to your email or security admin. The Organization Management and Security Administrator role groups manage these entries in the Microsoft Defender portal.

  3. Leave it if it is there on purpose. A domain blocked after a phishing attempt is blocked for a reason, so do not send from another account to get around your own security team.

For outreach, one person per message is the habit this code rewards: a blocked address then costs you one email, not the whole Cc line.

550 5.7.703: common questions

Did the recipient block me?

No. "Your organization" in a 5.7.703 bounce is the Microsoft 365 tenant you sent from. The block is your own company's setting, and nothing on the recipient's side needs to change.

Is 550 5.7.703 a sending limit?

No. It is a block on specific recipients, not a cap on how much you send. The Microsoft 365 bounce for passing your tenant's daily limit on external recipients is 550 5.7.233, and that one lifts on its own.

Should I remove a contact that bounced with 550 5.7.703?

No. The address may be perfectly valid: your own organization chose not to send to it. Ask your admin why the block exists before you write to that contact again.

Can a 550 5.7.703 block go away on its own?

Yes, if the entry has an end date. An admin picks when a block entry is removed, from a day to never, so a domain that bounced last month may go through today.

About this article

Photo of Utku Zihnioglu

Utku Zihnioglu

CEO & co-founder

Serial entrepreneur who built infrastructure companies handling billions of requests. Now leads engineering at Oneprofile, which finds the people worth talking to, researches each one, and follows up until they reply.

Drafted with AI from our product docs and code. Utku Zihnioglu answers for what it says.

Catch the bounces that are a list problem

Oneprofile can verify each address before a sequence sends, and you can start free.

Free plan: 200 credits a month, 3 integrations, no card

Catch the bounces that are a list problem

Oneprofile can verify each address before a sequence sends, and you can start free.

Free plan: 200 credits a month, 3 integrations, no card