Incremental sync for more contacts and tickets, plus People Data Labs enrichment

Faster incremental syncs for contacts and tickets

More of your objects now sync only what changed since your last run instead of reading everything again. That means big accounts stay current without a full re-read every time, so a routine sync finishes faster and puts less load on the connected tool.

• Close contacts, Zendesk tickets, and Auth0 users now sync just the records updated since your last run

• Gainsight records support the same changed-since filter

• Intercom ticket syncs can match a whole list of ids in a single pass

Connect People Data Labs for person and company data

You can now connect People Data Labs and turn a single identifier into verified contact and company details. Point it at an email, phone number, or LinkedIn URL to fill in a person, or a website, name, or ticker to fill in a company. That data lands on the same profiles you sync everywhere else, next to the billing, product, and support signals you already track.

• Enrich a contact from an email, phone number, or LinkedIn URL

• Enrich a company from a website, name, or stock ticker

• Job titles and firmographics map to the same identity fields you use for any other source